Legal

Terms of Service

The rules and responsibilities for using the DisasterNet platform.

Last Updated: February 25, 2025

By accessing or using DisasterNet, you agree to be bound by these Terms of Service. DisasterNet is a platform designed to coordinate emergency response, connect volunteers, and support community resilience. Please read these terms carefully before using the platform.

1. Acceptance of Terms

By registering as a volunteer, logging in as an administrator, or accessing any part of the DisasterNet platform, you confirm that:

  • You are at least 18 years of age (or have guardian consent).
  • You have the legal capacity to enter into this agreement.
  • You accept and will comply with these Terms of Service and our Privacy Policy.

2. Platform Use & Eligibility

DisasterNet is a specialized emergency management platform. Access is controlled and role-based:

  • Volunteers: Must submit an application reviewed and approved by an authorized administrator. Approval is not guaranteed.
  • Administrators: Must be invited and authorized by an existing admin. Admin access is restricted to verified emergency management personnel, government agencies, or recognized NGOs.
  • Civilians/Reporters: May submit field reports and receive alerts via secure, time-limited token links issued by the platform.

The platform is intended for legitimate emergency response coordination only. Any misuse constitutes a violation of these Terms.

3. Volunteer Responsibilities

As a registered volunteer, you agree to:

  • Provide accurate and truthful information in your application and profile.
  • Respond to dispatch notifications in good faith and as your personal safety allows.
  • Follow the directions of designated Incident Commanders and authorized administrators.
  • Report only accurate field information through Secure Reports.
  • Protect the confidentiality of incident data and operational details you receive access to.
  • Notify administrators immediately if your contact information changes or you are no longer available.

You acknowledge that volunteer activities carry inherent risk, and DisasterNet does not provide liability coverage. You participate voluntarily and at your own responsibility.

4. Administrator Responsibilities

As a platform administrator, you agree to:

  • Use the admin portal exclusively for legitimate emergency management purposes.
  • Protect your magic-link authentication and never share admin access credentials.
  • Review volunteer applications fairly and in a timely manner.
  • Send emergency alerts and notifications responsibly and only for genuine incidents.
  • Handle volunteer personal data in accordance with our Privacy Policy.
  • Not grant admin access to unauthorized individuals.

5. Acceptable Use

You may not use DisasterNet to:

  • Submit false, misleading, or fabricated incident reports.
  • Impersonate emergency personnel, government officials, or other volunteers.
  • Harvest or scrape personal data of other users.
  • Attempt to gain unauthorized access to other accounts or admin portals.
  • Interfere with the platform's operations or deliberately cause service disruption.
  • Use the platform for political campaigning, commercial solicitation, or any non-emergency purpose.

6. Termination of Access

DisasterNet administrators reserve the right to:

  • Reject volunteer applications without providing specific reasons.
  • Revoke volunteer or admin access at any time for violations of these Terms, misconduct, or operational need.
  • Archive or deactivate accounts that have been inactive for an extended period.

Upon termination, your access to operational data will cease. Personal data deletion requests can be made per the Privacy Policy.

7. Limitation of Liability

DisasterNet is provided as a coordination tool to assist emergency response efforts. It does not guarantee the accuracy of field reports, the availability of volunteers, or the outcome of any emergency response operation.

To the maximum extent permitted by law, DisasterNet and its operators shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use of, or inability to use, the platform — including damages arising from emergency response activities coordinated through the platform.

Emergency response carries inherent risk. All participants — volunteers and administrators — acknowledge this and accept full responsibility for their own safety and decisions during field operations.

8. Modifications & Contact

We reserve the right to modify these Terms at any time. Significant changes will be communicated via email or in-platform notification. Continued use of DisasterNet after changes are posted constitutes your acceptance of the revised Terms.

For questions about these Terms, contact your regional DisasterNet administrator. You may also review our Privacy Policy for data-related inquiries.

By using DisasterNet, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.

DisasterNet Core v2.0 — Protecting Communities Through Coordinated Response